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916 Kicker Road

Tuscaloosa, AL 35404

​205-554-1943

kickerroadss@gmail.com


  • How can I figure out what size storage unit I need?
    • Figuring out exactly what size storage you need can be difficult. What we suggest is to come by our facility and have a look. We are always happy to show prospective tenants the sizes we have available and will try to help you figure out what bests works for you. We also have a storage estimator under our online resources that can help as well.
  • What is the difference between regular storage and climate control?
    • ​Regular storage units are traditional pull up storage units. You pull straight up to the unit open the door and have access. They are not heated or cooled and temperature inside the unit will vary based on the outside temperature. 
    • Climate controlled storage units are going to be inside of a large building and are heated and cooled. You are not able to pull a car or truck directly up to the unit but to an access door and will have to walk down a hallway to get to the unit. Our climate facility is a single level was designed to short hallway distances. 
    • We generally compare a regular storage unit to being like storing you things in a detached garage and a climate controlled unit to being like storing it in a room in your house. We tend to recommend climate controlled storage for storing, antique furniture, high-end electronics, or if you know you will be storing for over a year. 
  • How long can I rent a storage unit?  
    • ​All of our units a month to month rentals. You can keep the unit as long as you would like.
  • What is the minimum amount of time I can rent a unit for?
    • ​We have a one month minimum for unit rentals. Although you do not have to use the unit for an entire month the monthly rate is the minimum payment required to rent a storage unit.
  • When is rent due?
    • ​Rent is due each month by the 1st of the month and is late after the 5th of the month. Late payments are subject to an additional late fee. 
  • Do you prorate units?
    • ​Depending on the time of the month you rent a unit you will usually pay a prorated charge for the remaining days of the month. When moving out we also allow units to be prorated out as long a notice and the prorated payment is made by the 5th of the month that you wish to move out. 
  • What do I need to rent a storage unit?
    • To rent a storage unit we ask that you have a valid form of identification (drivers license, military ID, passport, etc.) and the first months rent.
  • Move-out procedures
    • ​When vacating the unit all contents must be removed from the storage unit and the facility and the lock removed from the door. You can call the office, come by, or email to let us know you have moved out but we also do lock checks almost daily and if we see that you have moved out we will do it automatically.  
  • Grace Period
    • ​The 1st through the 5th is also our grace period for moving out. If you move out by the 5th of the month you do not have to pay for that months rent.
  • Do I have to come to the office to rent a storage unit?
    • ​You do not have to physically come into our office to rent a storage. We are able to rent storage units over the phone we do require a valid email address so we are able to email you a copy of the contract to sign and can take a credit or debit card payment over the phone. 
  • Can I rent a unit online?
    • We do not currently allow rentals online but can easily do them over the phone. We do this mainly because we want to make sure that each tenant is getting a unit that will work for them and not get a unit that is too small or large and to be sure the unit will accommodate the tenants needs. 
  • Do I supply my own lock?
    • You supply your own lock to put the unit. We sell locks in our office for $10 (sales tax is incorporated into the price) but you do not have to use our locks and can bring your own. We ask that all units have a lock on them as soon as you put anything in the unit.
  • Is the facility gated and are there security cameras?
    • ​Are facility is completely fenced and gated. Each tenant has an individual access code to access our facility so only current tenants who are current on rent are able to enter our gate. There are High Definition security cameras throughout the facility. 
  • When do I have access to my storage unit?
    • ​Gate access is from 6:00 a.m. to 10:00 p.m. everyday of the week.
  • Can I pay my rent online?
    • You can pay your rent online from our online resources page or the pay online button at the top of the page. 
  • What forms of payment are accepted?
    • ​We accept cash, credit/debit cards, checks, and money orders. We also offer online payments on our website and can also set up a credit/debit card to be automatically drafted from an account.
  • How can I reach you if you are not in the office?
    • ​When someone is not in the office our office telephone number will ring over to one of the owners cell phones so we can be reached by phone almost anytime. After hours, on weekends, or if we are out of the office during the day we still available by phone. If you have questions, need to make a payment, have problems accessing the facility, or any other concern please do not hesitate to call.
  • Reservation Policy
    • ​We do allow reservations but only for 7 days prior to when the unit will begin being used. We are cannot guarantee reservations made for a time period further in advanced than 7 days will be honored. We do try our best to accommodate reservation requests however due to limited space and seasonal demand sometimes we are unable to do so. It is best to contact us by phone 205-554-1943 in regards to advanced reservations. 
  • Is there a dumpster on site?
    • ​We do not have a dumpster on site and it is the tenants responsibility to remove all of their trash from the property. Dumping on site is strictly prohibited and could result in fines.